Can you help give your feedback to the Rhode Island Public Transit Authority (RIPTA)? This week RIPTA launched it's annual online customer satisfaction survey and they are trying to reach as many people as possible. RIPTA is proud to be one of 18 transit agencies in the country collaborating with the American Bus Benchmarking Group (ABBG) by taking part in this survey, which will be active online from now until May 21st.
RIPTA would greatly appreciate your help, so please click on the link below to take the survey:
Regular RIPTA riders as well as non-riders are encouraged to take the survey. Surveys like these help RIPTA better understand its customers’ opinions of existing service and priorities areas that need improvement.